Need Help? Contact DecorUno Support
At DecorUno, we prioritize your satisfaction. Whether you're inquiring about our services, need assistance with ongoing projects, or have general questions, our support team is here to help. We aim to provide quick and efficient solutions to ensure your experience with DecorUno is smooth and stress-free.
Our knowledgeable support staff is available Monday to Friday from 9 AM to 6 PM, and we offer multiple channels for you to reach us. Whether it's through our dedicated support email, live chat on the website, or by phone, we are ready to assist you.
- Email: [email protected]
- Phone: +91 98 7654321
- Live Chat: Available via our website during business hours
We believe in providing personalized service, which is why every customer inquiry is handled by a dedicated support representative who will guide you from start to finish. No automated systems or lengthy waiting times—just direct and professional assistance tailored to your needs.
Frequently Asked Support Questions
To make your experience with DecorUno as seamless as possible, we've compiled a list of frequently asked questions. If you don't find the answer you're looking for here, feel free to contact us directly.
- How do I track the progress of my project?
- What is the turnaround time for a response from support?
- Can I make changes to my design after the project has started?
- How do I access the client portal?
- Do you offer post-completion support?
We provide real-time updates through our client portal, where you can track project milestones, view updates, and communicate with our team directly.
Our support team typically responds to inquiries within 24 hours. For urgent matters, you can reach us through our live chat or phone support.
Yes, we allow changes during the design phase. However, once the implementation phase begins, changes may incur additional costs or delays.
Upon starting a project with DecorUno, you will receive login details for our secure client portal. If you need help accessing it, our support team can assist you.
Yes, after project completion, we offer a 30-day support window for any additional assistance or touch-ups. Extended support can also be arranged.